HEALTH UPDATE

Tuesday 7th July 2020
Facility Closure:

The Victorian State Government has announced further measures as the COVID-19 situation progresses. BayFit Leisure Centre will now close as of 7pm Wednesday 8th July, until further notice. While we believe leisure facilities play an important role in the health and wellbeing of the community, however we understand that the spread of the virus must be stopped.

For our learn to swim families, as lessons have not yet begun, your spot in the program will remain secure for the reopening of the facility and we will communicate this with you along the way. For those who have made contact to cancel your lessons, we will be in contact when we return. There is no action for you required and nothing will be charged

All reactivated memberships will be put on hold until the facility re-opens. There is no action for you required and nothing will be charged.

We know that summer will soon be here and our facility will be back stronger than ever.

Stay safe,

Monday 6th July 2020

We hope you have been keeping well and have found our online swim resources via BFit@Home useful in keeping up to date with your skills. We are excited to now announce the BayFit Leisure Centre is now open and Learn to Swim lessons will recommence on Monday 13th July.

As a critical part of our re-commencement, we have implemented measures to ensure the safety and health of both our students and instructors are at the forefront of your return. Minor changes may have been made to the lesson programming, as we continue to deliver safe and high-quality lessons.

For existing families with a booking when we closed in March, we have held your same spot without charge for the break. All lessons will now re-commence Monday 13th July, with the first debit on Friday 17th July for the 2 week period following.

If you are not ready to return just yet, please click here to complete your cancellation request. Please note, If we do not hear from you, we will assume you are returning in July when we re-commence.

For more information about our COVID safe policies please view below. We look forward to teaching you again!

FAQs:

Aquatics Opening Hours:

  • Mon – Thurs: 6am-9pm 
    Fri: 6am-8pm
    Sat – Sun: 8am-12.30pm*

 

*Please note that on these days within the aquatics area only the hydro pool will only be available.

All lessons will now re-commence Monday 13th July, with the first debit on Friday 17th July for the 2 week period following.

We have updated our makeup policy to allow 12 makeups per calendar year, simply login to the parent portal to mark your absence.

If you aren’t ready to resume your lessons just yet that’s ok too, simply cancel your enrolment through the parent portal.

The centre for disease control confirmed Chlorine is effective against a broad range of viruses and there is no evidence that COVID-19 can be spread to through the use of pools.

We pride ourselves on our water quality and continue to perform regular pool checks throughout the day.

It is only 1 parent per child for spectating. During this period we ask that where possible, only students and one guardian attend the facility.

There will be limited access to the change rooms, even for Learn To Swim students.

Please come dressed for your lesson. Ensure you have warm clothes for when you exit the pool. We recommend a robe, hoodie, trackies, warm slippers or ugg boots and a beanie.

BlueFit Swimming students have free access to the pools every day during the week. This amazing benefit will continue but in line with government restrictions, only limited numbers of patrons are allowed in the pools at one time. Please click here to view our casual swimming bookings.

We have made slight modifications to our teaching techniques to protect our students and teachers. This includes using a doll when demonstrating activities and skills during infants classes.

  • Reduced equipment within infant & preschool lessons to increase student safety.
  • Only performing manual manipulation in the water when it is safe for both students and teachers
  • Ensuring teachers instruct from the side or behind the student to reduce face to face contact.
  • Replacing hi 5’s with the Bluey Bump at the conclusion of the lesson.
  • To reduce equipment sharing we now have BlueFit Swimming Kickboards, Swim Caps and goggles available for purchase on the BlueFit Swimming website and in the facility.

For the full details on the changes to our lessons click here.

friday 3rd July 2020

We are excited to finally announce the official re-opening of the pools at BayFit Leisure Centre on Monday 13th July. To ensure we comply with government restrictions, the following measures will be in place.

  • The 25m pool will open for lap swimming with only a maximum of 20 in the pool per 45-minute booking restriction.
  • The leisure and hydro pool will be open for gentle exercise and free play swimming with a 20 person limit, per 45-min booking restriction.
  • Aqua Classes will also be available from Monday 13th July. Bookings for Aqua classes must be made through the BlueFit Health Club App. Classes will be capped at 20 participants.
  • Due to current government restrictions if you are following postcodes you are not permitted to attend the facility: 3012, 3021, 3032, 3038, 3042, 3046, 3047, 3055, 3060, and 3064.
  • Learn to Swim lessons will return on Monday 13th July. Further information about swimming lessons will be sent to our learn to swim customers.
  • Aquatic memberships will remain on suspension until you reactivate your membership by attending the facility.
  • The steam room and spa are currently closed.
  • Change room facilities will have limited access.
  • Strict social distancing & hygiene measures must be adhered to.
  • During this period we are operating with amended opening hours.

Current hours of operations are:

AQUATICS:
Mon-Thurs: 6am-9pm
Fri: 6am-8pm
Sat-Sun: 8am-12.30pm*

HEALTH CLUB:
Mon-Fri: 7am – 12pm & 3pm – 7pm
Saturday: 7am – 1pm
Sunday: 9am – 1pm

*Please note that on these days within the aquatics area only the hydro pool will only be available.

We believe leisure facilities play an important role in the health and wellbeing of the community, so we encourage you to start the cautious process of returning back to what you love!
See you soon!

Thursday 2nd July 2020

As you are aware the government has imposed a lockdown on 10 postcodes around Melbourne. If you live in a suburb that is currently in lockdown, you will not be able to attend the facility while the lockdown is in place.

Any customers living in these suburbs who have re-activated their memberships have had their memberships put on complimentary suspension. Please notify us if you require your membership to be put on hold. Based on our records this only affects a small number of members, if you have since changed your address please let us know.

Postcodes which have been affected by these restrictions are: 3012, 3021, 3032, 3038, 3042, 3046, 3047, 3055, 3060, 3064.

If you or any of your family or friends are unable to attend the gym, we encourage you to use BFit@Home which is our free online streaming platform for on-demand health and fitness content.

Tuesday 16th JUne 2020

We are excited to finally announce the re-opening of the Health Club at BayFit Leisure Centre.

Following recent announcements made by the state government, the health club will now re-open on Monday 22nd June but with strict health and hygiene measures in place.

  • The gym will only be available for individual training by booking through the BlueFit Health Club App
  • The gym will be restricted to 20 people per 45 session at any one time.
  • Group fitness and small group training classes will be reduced to 10 people in line with government restrictions.
  • Bookings are available 7 days in advance through the BlueFit Health Club app which you can download by clicking the link below.
  • You must train with a towel and wipe down equipment after use.
  • Changing room facilities and water fountains will be closed.
  • Strict social distancing & hygiene measures must be adhered to.
  • For more information about the measures now in place view our re-open video below.
  • The facility will be available for Health Club members only for the time being.
  • When you book into a session we will reactivate your membership, incorporating the days you had already paid for from the last debit. If you do not wish to return right now, we will continue to keep your membership on hold.

Members who have not used the BlueFit Health Club app before will get an email in the next 48 hours to invite you to mywellness. If you are experiencing any issues accessing the app please click here.

The pools remain closed for re-tiling, we are aiming to have this work complete by mid July. We will provide further updates on this as information becomes available.

Leisure facilities play an important role in the health and wellbeing of the community and we’re excited to have them re-opening.

See you soon!

FAQs:

Our operating hours are:

Mon – Fri: 7am -12pm & 3pm – 7pm

Sat: 7am – 1pm

Sun: 9am – 1pm

Following recent announcements made by the state government, the health club will now re-open Monday 22nd June but with strict health and hygiene measures in place.

  • You must train with a towel and wipe down equipment after use. 
  • Group fitness classes will now ensure a 4m² distance is practiced. 
  • Strict social distancing & hygiene measures must be adhered to.
  • We have increased our cleaning routine with our team of Hygiene Heroes rostered to ensure our facility’s hygiene remains at a high standard.
  • Throughout the centre, you will see signage and instructions on how you, members, guests and staff can maintain a COVID safe facility. 
  • All staff are requested to complete the Department of Health COVID-safe training.
  • The facility is professional cleaned every night. 

All members will have access to the gym from Monday 22nd June. When you book into a session we will reactivate your membership, incorporating the days you had already paid for from the last debit. For upfront members, we will change your membership expiry date to account for the days the facility was closed.

If you do not wish to return right now, we will continue to keep your membership on hold and the Bfit@Home platform remains available to you and includes live classes & at-home workouts. 

For the time being the facility is only accessible to members if you’re interested in joining call us on 02 03 9392 2222, or you can sign-up online here.

OPEN:

  • Group Fitness Classes resume at restricted class sizes of 10.
  • The gym for individual training through a booking process as of Monday 22nd June.
  • Toilets.
  • Limited access to change rooms.


CLOSED:

  • Swimming pools
  • Spa / Sauna
  • Swimming lessons

The pools remain closed for re-tiling, we are aiming to have this work complete by mid July. We will provide further updates on this as information becomes available.

Unfortunately as the pool remains closed our swimming lessons won’t begin but we will provide an update on this as we progress.

Our new Group Fitness timetable is live now, click here to see it. 

Group Fitness Classes:

You can book yourself into the class on the day or through the app, however the app allows you to book 7 days in advance, so we recommend using this platform.

The gym:

The gym will only be available for individual training by booking through the BlueFit Health Club App.

For upfront members, we have changed your membership expiry date to account for the days the facility was closed. 

For those who would like to continue their suspension please click here to complete your complimentary suspension form.

The BlueFit Health Club App will not only help keep you up to date with the latest news around centre, but also allow you to book, cancel and monitor your future bookings. If you have not logged in before you will receive an email from the centre to join Mywellness. Once your login has been activated through Mywellness you can begin following our step by step instructions below or watch our demonstration video above to begin. 

HOW TO BOOK:

  1. Download the app.
  2. Login using your credentials.
  3. Scroll down to find the timetable tile.
  4. Select ‘See all’ to view the daily schedule.
  5. You can click on the class image to find out more about the session.
  6. Click ‘Book’ beside your desired class to book straight in.
  7. To cancel your booking, click “delete booking”.
  8. Once you have booked into your class you will be be sent a reminder prior to the class so ensure to have your push notifications turned on.
  9. If you have any issues including not having received your email from mywellness as a new member please contact App Support. 
Monday 15th JUne 2020

Our steam room upgrade at BayFit is currently in the works.

The steam room has been stripped and will be re-tiled this week and the glass has been installed. Once the upgrade is complete it will be a larger space that has wheelchair access.

It is a very exciting upgrade and we can’t wait for when it’s time for you to try it out!

friday 12th June 2020

HEALTH CLUB RE-OPENING:

We’re excited to announce that our Health Club will be re-opening Monday 22nd June 2020. More specific information to come soon.

tuesday 19th May 2020
FACILITY UPDATE

Due to the new easing of restrictions by the state Government, we are excited to offer our outdoor Boot Camp sessions!

Join our $39, 4-week outdoor training program starting Tuesday 26th May. Each session will adhere to strict health and safety measures in line with State Government guidelines.

Sunday 22nd march 2020
FACILITY CLOSURE

As of 12pm Monday 23rd March, BayFit Leisure Centre will close until further notice. All class payments and memberships will be put on hold and visit passes will be extended by 12 months. We’d like to thank the amazing team that bring you the services you love, this will be a difficult time for them and their families. We look forward to seeing you all again when we reopen

tuesday 19th May 2020
friday 20th march 2020

Spa and Steam Room Closures

Our spa and steam room will be closed from close of business tonight 20/03/2020.

We are unable to enforce social distancing in these areas and apologise for any inconveniences caused.

Our swimming pools are still safe, functional and available for use.

WEDNESDAY 18th march 2020

Extension of Visit Pass Expiry:

Dear Patrons,

During these unprecedented times involving coronavirus (COVID-19), we understand that many of you may be choosing to self-isolate and therefore unable to attend the facility.

To help make this time easier for you and ensure your visits don’t go to waste, we have made the decision to extend the visit pass expiry on current passes by one year.

All extensions will automatically be applied to your account.

We look forward to seeing you at the facility soon!

Stay Safe.

TUESDAY 13th march 2020
We believe that swimming is an essential skill for all Australian’s and the government’s decision to keep our schools open is evidence that it is safe to continue with our daily routines, provided we exercise appropriate precautions. This includes:
  • Shower before using the pools
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.)
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Not attending the facility if you have flu-like symptoms
  • Our facilities will remain open for the foreseeable future and we want to ensure our lessons remain a fun and safe environment for our staff and students.
We understand some families will want to avoid attending temporarily, so we have decided to update our make up policy. We have updated our makeup lesson policy to allow for more makeups in a period and longer notice period on an absence. Further detail can be found below, including login details for the parent portal.
Current Policy
All absences need to be marked 14 days before but no less than 2 hours prior to the lesson. Once you mark yourself absent this can not be changed.To access a make up lesson you must first mark yourself absent.
You are entitled to one make up lesson per calendar month, per booking.

Make up lessons must be booked within 30 days of the marked absence. You will be able to book up a make up 7 days ahead of the class time.
When moving or changing your booking all make ups are reset and any future make ups no longer applicable.

If a make up lesson is missed or not booked in, this lesson will be forfeited. Make up lessons are subject to program availability. We do not guarantee you will be able to book a make up at a time you desire or that a place will be available. Make up lessons are non-refundable and not transferable.
Temporary Policy
Absences can now be marked 8 weeks in advance but no less than 2 hours prior to the lesson. One you mark yourself absent this can not be changed. To access a make up lesson you must first mark yourself absent.
You are entitled to 12 make up lessons per calendar year. This will allow for multiple make ups to take place in the same month.
You will now have 3 months to book your make ups. You will be able to book a make up 2 weeks in advance.
You have the ability to access make ups owing on previous bookings provided they meet the above criteria and your customer account is not in arrears.
This policy remains unchanged.




It is important to note that these changes are temporary as the situation seems to be changing daily. 

BlueFit Swimming has safety as it’s first priority and the employment of our thousands of staff close behind. We ask that families chose to process these additional make-up lessons rather than cancel their lessons. Swimming remains an essential skill and the risks remain low.

Parent Portal Login Details

Username: *|EMAIL|*
Temporary Password: 1234

(If you have logged in to the portal previously the password will be whatever you changed it to)

If you have any issues logging in to the portal please go to “forgot password” and try to reset it. If this does not work please email support@bluefit.com.au

FRIDAY 13th march 2020

Dear members & patrons, 

We understand that with so much information relating to the coronavirus (COVID-19)  going around in the media, you may have concerns about how the situation is being managed at BayFit Leisure Centre, as a large public facility.

Please understand that the safety, health and well-being of our customers and staff is always our top priority. Our centre continues to be a public facility and workplace that remains safe to attend. 
At this point we will be remaining open during our regular hours and classes will not be impacted. 
We want you to feel confident when you’re using our facilities. We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:

  • Hand sanitiser available throughout the facility.
  • Thorough cleaning and sanitisation practices throughout the centre
  • Multilingual signage relating to personal hygiene in key areas.

If you are returning from any of the affected countries, you should follow the advice of the Australian Government’s Department of Health as set out on their website.
Regular updates will be placed on this website. 

Latest Update: No staff or customers have been identified as having the virus. The facility remains safe to attend. 

Swimming:

Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:

  • Showering before using the facilities
  • Washing hands after using changing facilities.
Health Club:

We believe that regular exercise is important to maintain a healthy life and support proper immune function. It is therefore important to provide you with a safe and clean training environment. 
In addition adopting a thorough cleaning and sanitising regime within the facility, we also encourage you to:

  • Thoroughly wipe down all gym equipment after use.
  • Always use a towel while training.
  • Practice good hygiene and wash hands frequently.
  • Make use of the available wipes and hand sanitiser.
Outside The Pool:

It’s important that we all practice safe hygiene practices during this time. This includes:

  • Cleaning your hands with soap and water for 20 seconds, or an alcohol-based hand rub.
  • Covering your nose and mouth when coughing and sneezing with tissue or a flexed elbow
  • Avoid close contact with anyone with cold or flu-like symptoms.
  • Practice cough etiquette (keep away from other people, cover coughs and sneezes with disposable tissues or clothing, and clean your hands.)
Respect Those Around You:

We believe our staff and the communities we service are our family and we hope that everyone continues to behave and treat each other with the respect and dignity they deserve. 

What Next?

We are monitoring the situation closely, and should it be necessary to provide members with further communication, we will contact you via email, and if necessary via SMS. We also encourage casual users to visit our website regularly.

A detailed FAQ is available below. If you have any further questions please contact us via at info@bluefit.com.au.

FAQs:

We have and will continue to put in place a number of proactive measures to protect customers and staff well-being:

  • Hand sanitiser available throughout the facility.
  • Thorough cleaning and sanitisation practices throughout the centre.
  • Multilingual signage relating to personal hygiene in key areas.
 

Staff have also been briefed on updated hygiene practices to minimise the risk to themselves and customers.

In the event of a confirmed case within the facility we will be guided by the Department of Health on our next steps. Please click here for regular updates.

If you come in contact with someone who has recently returned from one of the countries identified and you suspect they may have coronavirus we ask that you do not attend the facility for 14 days.

Yes. Chlorinated water has a long documented history of preventing the spread of viruses, however it is important to maintain good personal hygiene at all times. This includes:

  • Showering before using the facilities.
  • Washing hands after using changing facilities.