Uncategorized Archives | BayFit Leisure Centre

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December 6, 2018

Dear swim school families,

As you know, the Learn to Swim program at BayFit Altona has changed from Carlile Swimming to BlueFit Swimming.

BlueFit have recently taken over the management of the BayFit Leisure Centre, and have now extended this to include the operation of the swim school. This combined management allows BlueFit to provide great benefit to our students with initiatives such as free access to the centre 7 days a week.

We worked with the Carlile Swimming team to ensure a seamless transition and this includes the retention of all existing staff.  This includes the same teacher that your child is comfortable with.

Below is a range of information about this transition and your lesson. Importantly, there is nothing you need to do for this transition. You will see the team in different uniforms, signage will change and the level names will change, however it’s business as usual.

This change will give you additional benefits such as make-up lessons and student access to the facility outside of class times. We’re excited by the change.

Frequently asked questions

  • What other locations does BlueFit Swimming operate from?
  • Will lessons prices changes?
  • What level will my child be in?
  • What is the parent portal?
  • Will your teachers remain the same?
  • What happens if my child is sick & is unable to attend lessons?
  • What are the discounts that are available?
  • Can I enrol a sibling or friend?
  • Swimming Year Round. What is a Perpetual Program?
  • How do I access the facility outside of lessons?
  • I wish to know how my child is progressing – who do I ask?
  • Is there anything I need to do when I arrive for my first BlueFit Swimming lesson?
  • Arrive Early
  • During your lesson
  • Stay on site, grab a coffee
  • After your lesson
  • What to bring
  • Rewards / Specials
  • Questions?
What other locations does BlueFit Swimming operate from?

BlueFit Swimming is located in 16 swim schools across Australia.

Will lessons prices changes?

The class prices will remain the same with the next monthly debit as normal on the 1st December. Class fees will move to a family-friendly fortnightly direct debit cycle starting Friday 4th January 2019 based on the same class fee.

What level will my child be in?

You will remain in exactly the same classes however the level names will change. Click here to view the level conversion between BlueFit Swimming and Carlile Swimming.

What is the parent portal?

The parent portal allows you to view your child’s progress, book make-up classes, pay outstanding fees and view important swim school resources. You will have access to the parent portal from January 2019.

Will your teachers remain the same?

All teachers are remaining through the changeover, which is a fantastic outcome for the program and ensures your child has continuity with their lessons.

What happens if my child is sick & is unable to attend lessons?

From January 2019 students will be able to mark themselves absent up to 14 days before and 2 hours prior to their lesson via the parent portal.  Students have 1 make up lesson per calendar month per booking. Make up lessons are not transferable or refundable.

What are the discounts that are available?

Our discount structure is slightly different to what you were used to with Carlile Swimming.  Below is a link to the discounts that will be applicable to your lessons from January onwards. Click herefor more information about our class discounts.

Can I enrol a sibling or friend?

If you are a previous Carlile Swimming student, there is no need to book an assessment. For new students, assessments will be available Monday to Friday from 4pm – 6pm.
Bookings held every 15minutes and all of your children can be assessed together.
Click here to make a booking

Swimming Year Round. What is a Perpetual Program?

Like many swim schools, including Carlile Swimming, BlueFit Swimming is not term-based. Our program continues throughout the year, swimming through the School Holidays. Classes do not run on Public Holidays and we close over the Christmas and New Year break. These dates will be advertised in advance and you never pay for classes that are not scheduled. Please click here to visit the current swim school calendar. A 2019 Victorian Calendar will be release in early December.

How do I access the facility outside of lessons?

BlueFit offers the opportunity for your children to come and practice their swimming skills outside of their scheduled lesson time. Upon presentation of the BlueFit Swimming entry card, children can enter the facility with a full fee paying adult.
Children under 6 years of age: A parent or guardian is free with the child, the parent MUST be in the water with the child.
Children from 6 years of age: A parent or guardian pay entry and MUST be in the centre with the child (they can be a spectator).

I wish to know how my child is progressing – who do I ask?

You will be able to view this in the portal from January onwards.
We assess all children in the program every 4-6 weeks in their class. We continually monitor all children’s progress in conjunction with their swim teacher. If you wish to discuss your child’s progress, please speak to the Pool Deck Coordinators who are always on duty. It is the Pool Deck Coordinators role to provide customer service and feedback on program participants. As you can appreciate, our swim instructors need to focus on their class at all times!

Is there anything I need to do when I arrive for my first BlueFit Swimming lesson?

No, everything remains the same. Upon arrival, have your card scanned at reception. We will swap your Carlile Swimming card over to a BlueFit Swimming card though in December. Once you have scanned in you will be given a coloured token. Before your child enters the lesson, they can then place the token in the corresponding box in front of your lesson area.  In the first few weeks this will be the same area you are used to, however may change as we have access to more of the pool.Lane maps will be available at reception. Students are required to have a guardian with them to enter the facility.

Arrive Early

There are some technical hoops we will jump through in this transition, so if you are able to arrive 5 to 10 mins early in the first few weeks, this may assist. This will also help avoid the stress of running late to your lesson. It is important that children arrive to their lesson calm and ready to learn.

During your lesson

We like to start our lessons with a quick skill review and we find this key to getting the children ready to learn and practice. It is important that our teachers are able to focus on the students throughout the lesson. Please direct any questions to the Pool Deck Co-ordinators (PDC’s) who can be found on pool deck in white BlueFit Swimming shirts

The first two weeks of the program will include a lot of assessing as we ensure all students have been placed in the correct levels. Our PDC’s assess students regularly and mark skills off as they are completed. This will then automatically update in the parent portal under the class progress section. We anticipate to launch the parent portal at Altona in January.

Stay on site, grab a coffee

A reminder that parents are required to stay on site at all times. This is something that is legally required by aquatic venues. Why not use this opportunity to relax and have a coffee?

After your lesson

Swimming before and after the lesson is encouraged as it offers the children time to practice and develop the skills they are learning. Students have free access to the centre outside of swim lesson with a full paying adult unless the child is under 6 in which case entry is free for both.

If your child is under 6 and swimming outside of their lessons they must wear their yellow wristband and you need to stay within arms reach.

What to bring

All swimming equipment required for your lesson will be provided by BlueFit Swimming.
You will however need to bring the following items:
•    A towel for your child and you (where applicable) .
•    Suitable swimwear
•    Tie up long hair or wear a swim cap to keep hair off face
•    Well fitted goggles – available for purchase at reception
•    Swim Nappies for any child not yet toilet trained.
•    In cooler weather, a beanie, warm hat or “Hoodie” for your child after the lesson. This will help to keep them warm and healthy through the cooler months.

Rewards / Specials

We’re looking to further improve the usage of the facility and will soon be launching specials to get swim school parents into the gym. Keep an eye out for these in early 2019

Questions?

If you have any questions at all, please feel free to email altona@bluefitswimming.com.au or talk with our customer service team from Saturday onwards